Thursday, October 31, 2019

Mandating Nurse-Patient Ratio Assignment Example | Topics and Well Written Essays - 750 words

Mandating Nurse-Patient Ratio - Assignment Example Comprehensive studies undertaken by the Agency for Healthcare Research and Quality (AHRQ) confirms that there is a relationship between nurse staffing and health care outcomes (Kane et al., 2007). An increase in the nurse staffing leads to a reduction in the prevalence and mortality rates caused by treatable diseases. At the local level, nurses should be encouraged to use the reward power when lobbying for support from the legislators. The candidates should only be assured of votes if they offer their support to the health issue (Abood, 2007). The hospitals should be required to establish nurse controlled staffing committees. This creates the strategies necessary for matching the patient population with the available staffing. The results from such committee are presented to the legislative members to provide them with the real problem for support. At the state level, nurses should be involved in the sponsoring of the annual state legislative days to arrest the attention of legislato rs and influential leaders. The legislative days will be characterized by fellowships and internships that offer information on the importance of maintaining suitable nursing ratios for effective health care delivery. These workshops will bring nurses together and raise awareness on the current health care issues. Once the nurses are made aware of the situation, they can identify the pros and cons of the necessary solutions to the problem. Awareness will also motivate individual nurses to attract the involvement.

Tuesday, October 29, 2019

An International Study Essay Example for Free

An International Study Essay The third method of research this essay is going to look at is journals. Again these are similar to websites. Journals are generally up to date on the subject that is being researched, and will cover recent topics that are being discussed in the news and that people are researching. The problem with journals is that they are one persons point of view on a certain subject, and could be very bias to one point of view. This means that their may be inaccuracies in the information, or some of it could be made up. The correct way to reference from a journal is the surname of the author or authors, the year of publication, the title of the article, the title of the journal, the volume number, the issue number and the first and last pages of the article. For example Alemayehu E, Mooloy D, Guyatt G, Singer J et al. Variability in Physicians Decisions on Caring for Chronically Ill Elderly Patients: An International Study. Canadian Medical Association Journal 1991, 144(9):1133-1138. The final method of research is newspapers. The positives and negatives of newspapers are similar to that of websites and journals. Newspapers are updated everyday and cover recent topics. Many newspapers tend to be either left wing or right wing, therefore making them bias on certain issues which do not allow fair opinion. These means that there will be inaccuracies in information gathered. Another negative of using newspapers is that some stories may be made up just to make headlines and to sell the newspaper. The way to reference from a newspaper is similar to that of a book and journal, except that as with the journal the volume and issue numbers are not needed. An example of a newspaper reference is, Warnock M. (2008) Legalize assisted suicide, for pitys sake. The Observer. 19th October 2008:p22. The two conventional systems of referencing this essay will look at are the Harvard System and Footnotes. The Harvard System is one of the most commonly used forms of referencing, and different institutions have different variations. The most common way to present it in the U. K is to put the author-date references with the year shown last and titles should now be underlined or in italics (Neville C, 2007). There are both pros and cons of using this system. One pro is that it is both easy to teach and therefore easy to teach (Neville C 2007). Another pro is that it is easy to carry out and there are no distractions such as adding footnotes or endnotes (Neville C 2007). The cons are that the citations can become long winded and it is also difficult to reference television, radio and other audio sources (Neville C, (2007) The complete guide to Referencing and Plagiarism, Open University, Maidenhead) Footnotes or running notes (British Standards) are another conventional method of referencing. This section of the essay will use footnotes to references to give a clear understanding of the way it works. This style of referencing uses bracketed numbers or superscript in the text, for example, Euthanasia can be carried out by giving a lethal injection or by not giving treatment to keep the person alive (1). The number is then referred to at the bottom of the page to inform the reader of the source of information. As with the Harvard Referencing system there are both pros and cons of this system. As there is a history behind footnotes, it arguably gives it a dignified presence(2). Another pro is that it allows the reader to immediately refer to the source, rather than having to turn to the reference or bibliography page(3). The most obvious disadvantage of this style of referencing is that the author is not able to go back and make any additions(4). Some people find that footnotes can distract them from what they are reading(5). 1. BBC News (2006) Ethics of Euthanasia. Accessed 20th October 2008 from the World wide web:http://www. bbc. co. uk 2. Neville C(2007) The complete guide to Referencing and Plagiarism, Open University, Maidenhead 3. Neville C (2007) 4. Neville C (2007) 5. Neville C (2007) In any institution, be that educational or research, there are certain rules that govern the use of information. These are called copyright or intellectual property law. Everyone should know these rules to avoid plagiarism. The rules do not allow anyone to use images, sounds, written words unless permission is given by the creator. The 1988 Copyright, Designs and Patents Act states the duration as; i. For literary, dramatic, musical or artistic works 70 years from the end of the calendar year in which the last remaining author of the work dies. If the author is unknown, copyright will last for 70 years from end of the calendar year in which the work was created, although if it is made available to the public during that time, (by publication, authorised performance, broadcast, exhibition, etc.), then the duration will be 70 years from the end of the year that the work was first made available.

Sunday, October 27, 2019

Priestleys Paradox Communication

Priestleys Paradox Communication Communication is an essential part of everyday life. There are many things which have effect on communication, technology having a very large effect. Through the increase of communication technology, there has been a decrease in the quality of effective communication. While considering the theory of Priestleys Paradox, the lack of interpersonal communication in new forms of technology have significantly affected the quality of communication. Modern technologies decrease the quality of communications through the lack of verbal and non-verbal feedback, the distortion of messages and also the unequal access to forms of these technologies. Verbal and non-verbal elements of interpersonal communication have effectively declined due to technology. The most impacted area of communication in society today is interpersonal communication. Interpersonal communication is referenced as communication between two or more people which try to create and understand meaning (Turner West 2009: 8). Throughout interpersonal communication there can be noise. Noise is anything which can distort or prevent communication (Eunson 2008: 18). Interpersonal communication has many elements which contribute to quality communication. Interpersonal communication requires verbal and non-verbal feedback, which is not given effectively through modern technologies. The quality of effective communication is rapidly decreased with the increase of technology. This type of communication (interpersonal communication) has two main elements, verbal and non-verbal skills. Verbal communication is the use of languages, words, sounds and letters and uses great emphasis on tone and pitch. Modern technology therefore decreases the quality of communication because verbal communication is not always possible. Non-verbal communication is communication through only visual forms. Non-verbal consists of gestures, facial expressions, eye contact and numerous other signals of the human body (Eunson 2008: 260). This non-verbal element of communication however cannot be seen through most technologies so distorts the message to the receiver. Both verbal and non-verbal communication skills assist, distort and block communication between indiv iduals (Eunson 2008: 286). The theory of Priestleys Paradox is most relevant when considering the quality of communication through technologies is declining. Email is an example of modern technology which has an impact of the quality of communication. Through email, the receiver cannot communicate using verbal and non-verbal communication. This distortion is happening with all types of technology and is having affect on the interactions of individuals and creating problems. Without face-to-face verbal and non-verbal interactions the sender is unable to make assumptions on the receivers perceptions of the messages. Some particular new technologies have the ability for messages to be distorted excessively due to the language used. Technology has decreased quality of communication because it can cause misunderstanding through abbreviations that distort messages. This particularly effects our societys younger generation. Generation Y in particularly are media interactionists, not knowing a world without media and technology (Kundanis 2003: 43). An example of technology which is most commonly the source of abbreviation is SMS (short messaging service). Evidently, abbreviations are a weak substitute for body language, oral and tonal expression. These are replaced by using uppercase lettering and quirky symbols (emoticons) which leads to misinterpretation while decoding the message as there is no shared meaning of the context (Danet 2001: 17). The English language is often comprised to become shortened abbreviations and phrases. This language has since blended into the everyday modern society causing the younger generations to be less likely using proper English language. While communicating through technology, the sender and receiver need to have a clear understanding of one anothers abbreviations and context or else the message will be distorted. This may then lead to a breakdown in communication if the receiver is unable to decode the message given (Eunson 2008: 14). This is also evident as there is a digital divide between people with the unequal access to technology. The decrease in quality of communication is due to technology not being equally accessible for our whole society. Priestleys Paradox theory expresses the point that people coming from low -economical societies have a greater quality of communication rather than people coming from a higher-economical society because it is filled with modern communication technologies(Eunson 2008: 5). There is a digital divide between people due to new forms of technology. This causes distortion in communication because of the misunderstanding of messages that are received through modern technology. It is now expected of a person to have knowledge of modern technologies which may not be universally accepted due to the unequal access of technology (Turner West 2009: 105). Modern technology-driven communication is constantly revolving, developing and expanding (Eunson 2008: 4). They are expensive and therefore low income earners would not be able update technologies frequently. The digital divide is not only based on this however, there are many other issues. The accessibility of modern technology is affected by geographical location, income status, culture, education and also age (Mossberger, Tolbert Stansbury 2003: 15-23). This causes the decrease in effective communication and interpersonal communication as everyone does not have the same available technology. New technologies have significantly decreased the quality of effective communication. Ultimately interpersonal communication elements such as verbal and non-verbal skills are not able to be effectively used through modern technologies. This can distort messages in communication just like abbreviations can. Both people participating in the communication need to have similar understanding of the context and language or else the quality of communication will be diminished. The digital divide because of the unequal access of modern technology also has an impact of the quality of communication. Priestleys Paradox theory suggests that the quality of communication is minimised because of new technologies. This theory is most evident in modern communication therefore modern technology has decreased the quality of communication. Words: 1021

Friday, October 25, 2019

Plato Essay -- essays research papers

Today many people regard Plato as the first genuine political philosopher and Aristotle as the first political scientist. They were both great thinkers in regards to, in part with Socrates, being the foundation of the great western philosophers. Plato and Aristotle each had ideas in how to proceed with improving the society in which they were part of during their existence. It is necessary therefore to analyze their different theoretical approaches regarding their philosophical perspectives, such as ethics and psychology. This paper however will mainly concentrate on Aristotle’s views on friendship and how it impacts today’s society. The main objective in Plato’s philosophy is a creation of a perfect society. He constructs a foundation for a utopian society in his book â€Å"The Republic†. The purpose of his thought process was to cleanse his society of the woes he felt plagued it and construct a new one. Plato lived during the Peloponnesian War, which consequently lead to the end of the Athenian democracy. He had eyewitness account of his mentor’s (Socrates) trial and execution. Bitter and angered by the political corruption that gripped the Athenian democratic government, he disengaged from participating in politics. He strongly felt that neither a moral individual nor a state that is rational could be established in a democratic environment. Plato felt that the common man wasn’t intelligent or capable of dealing with concepts that influence the state such as economics, policy of foreign affairs and other relative matters. He viewed political incumbents in Athens government as being elected for matters that were irrelevant to main factors that affected the state. Another danger was that excessive liberty for the people of the democratic society could potentially lead to anarchy. In Plato’s perfect society, he forged ahead to eliminate the disease (pluralism of f riendship) that plagued the human character and society (Class Notes). Essentially, Plato wanted to establish the perfect form of society, linked by one single entity. Aristotle, unlike Plato, was not focused or concerned about the idea of a perfect society, instead he wanted to improve upon the one that he was part of during his existence. Rather than develop a framework for a society that is perfect, he suggested that society should, in it self, strive to utilize the best system it can attain. He f... ...l truth. Aristotle was more concerned with citizenship and institutional politics. They both had developed ideas and concepts to improve society as a whole. Aristotle and Plato have had a tremendous impact on political scientists of today. In Aristotle case, he was responsible for developing various democratic ideas. Even in modern democracies like our own Aristotle’s ideas hold true. When we vote in the election of the ruler of our country we, theoretically, are voting for the single most â€Å"excellent† citizen of our nation. That is we are voting for that citizen who can do the best job of working toward our common interest. The citizen of a state who has the greatest ability to work towards the salvation of the constitution has a great gift that can benefit all citizens. It only makes sense to allow that particular individual to lead the rest of the citizens in working towards the common interests of the state. In conclusion, these men were great thinkers. Their opinions on society and its function were quite different, but they both had the same concern, to build a better way of life for their societies they in lived in and for the societies that would come to be in the future.

Thursday, October 24, 2019

Principle of Marketing

Principles of Marketing Promotion: Overview and Personal Selling Promotion Mix Personal Selling Advertising Publicity Sales Promotion Elements in the Communication Process (Fig. 14. 2) Promotion Strategy Strategic Objectives Appropriate Tasks Budget Implementation Evaluation and Control Strategic Issues Integration Relationships Goals: Information, Persuasion, Reminder Consumer Considerations: AIETA Model Target Integrated Marketing Communications (Fig. 14. 1) Advertising Personal selling Sales promotion Public relations Direct marketing A View of the Communications Process Marketers View Communications as the Management of the Customer Relationship Over Time Through the Following Stages: Preselling Preselling Selling Selling PostPostConsumption Consumption Consuming Consuming AIETA The Adoption Process Product Life Cycle AIETA and the Promotion Mix: The right tool for the job. Awareness Advertising -teaser campaigns -pioneering ads -jingles/slogans -outdoor -internet banners Publicity -newsworthy â€Å"stunts† -news announcements -trade announcements Interest Advertising -information ads -image ads Evaluation Advertising -persuasion ads -image ads -testimonials -comparative ads Trial Advertising -retailer co-op ads -POP materials -sales promotion ads Adoption Advertising -reminder ads Publicity -news coverage -human interest stories Publicity -consumer welfare reports Personal Selling -mentions -samples -brochures, etc. Personal Selling -benefits (prepared or formula approaches) Personal Selling -consultative selling Personal Selling -closed deal Personal Selling -consultative selling Sales Promotion -demonstrations -displays -tie-ins Sales Promotion -trade discounts -trade allowances Sales Promotion -samples -coupons -rebates -price packs -premiums Sales Promotion -patronage rewards -contests Promotion Targets—Push/Pull Promotion Mix Strategies Strategy that Calls for Spending A Lot on Advertising and Consumer Promotion to Build Up (Pull) Consumer Demand. Strategy Selected Depends on: Type of ProductMarket & Product Life-Cycle Stage Strategy that Calls for Using the Salesforce and Trade Promotion to Push the Product Through the Channels. Setting the Total Promotion Budget One of the Hardest Marketing Decisions Facing a Company is How Much to Spend on Promotion. Affordable Percentage of Sales Percentage of Sales Based on What the Company Can Afford Based on a Certain Percentage Based on a Certain Percentage of Current or Forecasted Sales of Current or Forecasted Sales Based on the Competitor’s Based on the Competitor’s Promotion Budget Promotion Budget Objective-and-Task Objective-and-Task Based on Determining Based on Determining Objectives & Tasks, Then Objectives & Tasks, Then Estimating Costs Estimating Costs Competitive-Parity Competitive-Parity Objective and Task Method Example of Objective and Task Budgeting Sales Management and Personal Selling Strategic objectives: Awareness—mentions, samples, etc. Interest—benefit information, missionary Evaluation—consultative selling Trial—consultative selling (closing) Adoption—consultative selling The Role of the Sales Force Personal selling is effective because salespeople can: probe adjust negotiate build Major Steps in Sales Force Management (Fig. 16. 1) Designing Salesforce Strategy and Structure Designing Salesforce Strategy and Structure Recruiting and Selecting Salespeople Recruiting and Selecting Salespeople Training Salespeople Training Salespeople Compensating Salespeople Compensating Salespeople Supervising Salespeople Supervising Salespeople Evaluating Salespeople Evaluating Salespeople Some Traits of Good Salespeople Selecting Salespeople Sales Aptitude Sales Aptitude Other Characteristics Other Characteristics Selection Process Usually Evaluates a Person’s Personality Traits Personality Traits Analytical and Analytical and Organizational Skills Organizational Skills Sales Force Organization In-house Flexible Directed Low variable costs Resource drain High fixed costs Agents (â€Å"Mfr. Reps†) Simple Low fixed costs Less control High variable costs Designing Sales Force Strategy and Structure Sales Force Size productive and expensive assets shrinking in size workload approach Sales force size Increases with Decreases with Training Salespeople The Average Sales Training Program lasts for Four Months and Has the Following Goals: Help Salespeople Know & Identify With the Company Learn About the Products Learn About Competitors’ and Customers’ Characteristics Learn How to Make Effective Presentations Understand Field Procedures and Responsibilities Compensating Salespeople To Attract Salespeople, a Company Must Have an To Attract Salespeople, a Company Must Have an Attractive Plan Made Up of Several Elements Attractive Plan Made Up of Several Elements Fixed Fixed Amount Amount Usually a Usually a Salary Salary Variable Variable Amount Amount Usually Usually Commissions Commissions Or Bonuses Or Bonuses Expense Expense Allowance Allowance For Job For Job Related Related Expenses Expenses Supervising Salespeople Directing Salespeople Directing Salespeople †¢Ã¢â‚¬ ¢ Identify Customer Targets & Identify Customer Targets & Call Norms Call Norms †¢Ã¢â‚¬ ¢ Develop Prospect Target Develop Prospect Target †¢Ã¢â‚¬ ¢ Use Sales Time Efficiently Use Sales Time Efficiently Annual Call Plan Annual Call Plan Time-and-Duty Analysis Time-and-Duty Analysis Sales Force Automation Sales Force Automation Motivating Salespeople Motivating Salespeople Organizational Climate †¢Ã¢â‚¬ ¢ Organizational Climate Sales Quotas †¢Ã¢â‚¬ ¢ Sales Quotas Positive Incentives †¢Ã¢â‚¬ ¢ Positive Incentives Sales Meetings Sales Meetings Sales Contests Sales Contests Honors and Trips Honors and Trips Merchandise/ Cash Merchandise/ Cash How Salespeople Spend Their Time (Fig. 16. 2) Service Calls 12. 7% Administrative Tasks 16% Telephone Selling 25. 1% Face-to-Face Selling 28. 8% Waiting/ Traveling 17. 4% Companies Look For Ways to Increase the Amount of Time Salespeople Spend Selling. Evaluation Match the measures with the objectives Profit Sales Satisfaction New products New accounts Costs Steps in the Selling Process Prospecting Prospecting Qualifying Qualifying Preapproach Preapproach Approach Approach Salesperson Identifies Qualified Potential Salesperson Identifies Qualified Potential Customers. Customers. Process of Identifying Good Prospects Process of Identifying Good Prospects and Screening Out Poor Ones. and Screening Out Poor Ones. Salesperson Learns as Much as Possible Salesperson Learns as Much as Possible About a Prospective Customer Before About a Prospective Customer Before Making a Sales Call. Making a Sales Call. Salesperson Meets the Buyer and Gets Salesperson Meets the Buyer and Gets the Relationship Off to a Good Start. the Relationship Off to a Good Start. Steps in the Selling Process Presentation Presentation Handling Handling Objections Objections Closing Closing Follow-Up Follow-Up Salesperson Tells the Product â€Å"Story† to Salesperson Tells the Product â€Å"Story† to the Buyer Using the Need-Satisfaction the Buyer Using the Need-Satisfaction Approach. Approach. Salesperson Seeks Out, Clarifies, and Salesperson Seeks Out, Clarifies, and Overcomes Customer Objections to Overcomes Customer Objections to Buying. Buying. Salesperson Asks the Customer for an Salesperson Asks the Customer for an Order. Order. Occurs After the Sale and Ensures Occurs After the Sale and Ensures Customer Satisfaction and Repeat Customer Satisfaction and Repeat Business. Business. SPIN Selling â€Å"Professional selling† Preliminaries are not important Questions/Answers SPIN Situation Problems Implications Needs-Payoffs SPIN selling â€Å"Easiflo† S: B: S: B: S: Do you use Contortomat machines? Yes, three of them. And, are they difficult for your operators to use? Yes, rather hard, but they eventually learn. We could solve that operating difficulty with our new Easiflo system. B: What does your system cost? S: The basic system is about $120,000, and†¦ B: $120,000!!! Just to make a machine easier to use? You must be kidding! Example: Selling â€Å"Easiflo† S: Do you use Contortomat machines? (Situation) B: Yes, three of them. S: And, are they difficult for your operators to use? (Problem) B: Yes, rather hard, but they eventually learn. (Implied need) S: We could solve that operating difficulty with our new Easiflo system. (Solution) B: What does your system cost? S: The basic system is about $120,000, and†¦ B: $120,000!!! Just to make a machine easier to use? You must be kidding! SPIN selling â€Å"Easiflo† S: And, are they difficult for your operators to use? B: Yes, rather hard, but they eventually learn. S: You say they’re hard to use. What effect does this have on your output? (Implication) B: Not much. We’ve specially trained three people. S: If you’ve only got three people who can use the Contortomats, doesn’t that create bottlenecks? (Implication) B: No, really, it’s only when an operator leaves that we have trouble. While we’re waiting for a replacement to be trained. S: It sounds like the difficulty of using the Contortomat machines may be causing a turnover problem with operators. Is that right? (Implication) B: Yes, people don’t like using them, so operators usually don’t stay with us long. S: What does this turnover mean in terms of training costs? (Implication) Well, it takes a couple months to get proficient— that’s maybe $4000 in wages. Plus we pay Contortomat $500 for training. And, $1000 for travel, since that training is off-site. Hey, that’s about $5000 per—and we’ve trained at least five this year. S: So, that’s $25,000 in training costs in less than 6 months. If you’ve trained that many people in so little time, the turnover must result in production losses, doesn’t it? (Implication) B: Not really. As I said, we avoid bottlenecks by getting the other operators to work overtime. Or, we send the work out. S: Doesn’t the overtime add even more to your costs? (Implication) B: Yes, that’s true. And, even at double pay, the operators don’t like working it. That probably contributes to the turnover. S: I can see how sending the work outside must increase your costs, but are there other implications? Does the quality stay the same? (Implication) B: That’s actually the biggest problem. I can control the quality in house, but not the contract stuff. S: I suppose that sending work out puts you at the mercy of the contractor’s schedule? (Implication) B: You don’t want to know! I just got off the phone— three hours, chasing down a late delivery. S: So, from what you’ve said, because the Contortomats are difficult to use, you’ve spent $25,000 in training costs this year and you’re getting expensive operator turnover. You’ve got bottlenecks in production, and they result in expensive overtime and force you to send jobs outside. But sending jobs outside reduces quality and creates scheduling problems. B: When you look at it that way, those Contoromat machines are creating a very serious problem indeed. Wrong approach Contortomats are hard to use. $120,000 is far too much money to solve that problem SPIN approach Contortomats cause: Difficulty in use $25,000 training Turnover Overtime costs Cost of outside work Loss of quality Scheduling problems $120,000 may be a bargain Build implications. â€Å"Let† the customer discover value.

Tuesday, October 22, 2019

How to Create the Perfect Administrative Assistant Resume

How to Create the Perfect Administrative Assistant Resume If you’re already an administrative assistant (or you know much about the field), you know that the admin is often the person who keeps the trains running in a busy office. You’re the keeper of schedules and files, as well as providing support in any number of administrative duties. Administrative assistants have a very special career path in that they’re found in just about every industry. Skills you learn as an assistant in one industry can carry you through to another field altogether, which means you have tons of career flexibility. And you’re in good company: in 2014, there were nearly four million administrative assistant jobs in the country, per the United States Bureau of Labor Statistics. But how do you break into this field- or if you’re already in it, how do you start moving up to your advantage?As with most career advancement questions, the answer lies in a document we all know and love: the resume. Your resume is your foot in the door, so you need to make sure it accomplishes three things:It should represent the best of who you are, career-wise.It should show how qualified you are for the specific job opening at hand.It should be formatted in a way that’s clear and easy to read.For more on the overall job search for administrative assistants (current or future), TheJobNetwork has tons of great resources on the hunt and the career path. For now, let’s  focus specifically on the resume.1.  What type of resume should you use?2.  How to format the resume3.  Combination resume4.  How to wrap up the resumeWhat type of resume should you use?The reverse-chronological resume (the kind where you start with your basic information like contact information, objective, and education, then work backwards through your job history and related skills) has been the gold standard for a long time. Now, however, with recruiters and hiring managers getting resumes in all sorts of formats, your options have gotten a little more diverse. That means you can pick a format that works best for your career and your status as a job applicant.Entry-level applicantsIf you’re just getting started (after graduating or starting over as a career change), you might want to consider a skills-based resume. This means that instead of launching into your work history, you have a bulleted list of professional skills. This kind of resume takes the spotlight off of your experience (which you might not have tons of yet) and puts it on the skills you bring to the new job. A skills-based resume might be the best option for you if you have any of these going for you:You have very few relevant jobs (and don’t want to list that table-waiting gig that got you through summers, or the internship that ended up having nothing to do with your eventual goals).Your previous jobs are so similar that the detailed bullets about each job would be virtually the same.The Muse has more on the skills-based resume format , if you’re still on the fence about whether this is the right format for you.If you go with the skills-based resume, it’s extra important to customize your resume for each job application. before applying, do your research:Which tasks/skills are specifically outlined in the job description?What background information can you find about the company’s values? (company websites often have mission statements, or brief summaries of the company’s values and goals.)Does anyone in your network work at this company? If so, the benefits are twofold: this person could help get your resume in the right inbox, but he or she could also give you some insight into what the company’s culture is like, and what qualities would be most welcomed.Once you have as much info as you can find, create your â€Å"skills† showcase to reflect what the company is seeking for this particular position. For the work history that follows, you can keep the individual job hist ory bullets very basic (company name, job title, dates).Mid-career or job change applicantsEven if you’ve had administrative assistant job(s) before, it’s still a good idea to rebuild your resume from scratch for new opportunities. You want it to be the snapshot of your career at this moment, not some cut-and-paste throwback to one or two jobs ago.If you have great experience, then the traditional reverse-chronological format is totally fine. But you might also want to consider a hybrid of the two, a combination resume. In this kind of format, you lead with an overview of your most relevant skills, followed by detailed bullets walking back through your work history.How to format the resumeIf you want to use an existing template, there are lots of good sites that do the heavy lifting for you- all you need to do is cut and paste your info into the template. Some great resources for resume templates include myPerfectresume and Best-Job-Interview.If you’re more into DIY, and want more control over how the information is presented, you can also use these guidelines to help you build your best administrative assistant resume.For a traditional reverse-chronological resume, we’ve got your back. ResumeGenius also has some straightforward examples of how to format the standard resume. If you’d like to branch out from that established format, let’s look at the skills-based resume and the combination resume for someone applying for an administrative position.  Skills-based resumeLet’s say this candidate has only been out of college for about a year, but wants to emphasize the skills s/he’s amassed through work, internship, and volunteer experiences. The skills-based resume would be the way to go. Here’s an example of how that would look:Terry Robinson14 West Street, Apt. 2bHartfordrd, CT, 45454  · (000) 999-9999 trobinson@emailclient.com  · LinkedIn: www.linked.in.com/trobinsonObjectiveAdministrative pro fessional seeking to leverage skills and experience into a senior office manager position.Skills summaryOffice management skills:Scheduling and coordinating meetings for senior managersMaking travel arrangements for team membersManaging travel and expense reports for team membersWorking independently with minimal trainingProject management skills:Spearheading the transition from a paper filing system to digitalManaging intern training programsCommunication skills:Managing correspondence for executives and senior managersCreating and distributing a company-wide newsletter to generate awareness of team accomplishmentsLiaising with a variety of clients, in-house teams, and vendorsMultilingual: english, french, spanishSocial program planningComputer skills:Expert in the microsoft office suiteCertified in quickbooksProficient in social media and corporate communicationsExperience Administrative Assistant, The Forrest Group (Hartford, CT) – May 2015 – PresentIntern, Ogilve Groves (New Haven, CT) – June 2014 – August 2014After School Program Coordinator, Gene Autry Elementary School (West Hartford, CT) – April 2012 – Present (volunteer basis)Education University of New Haven, New Haven, CT – Bachelor’s Degree in Education, 2015. 3.7 GPA.Combination resumeNow let’s say, a few years later,  this  candidate  is further along in his or her career as an administrative professional. S/he still wants to emphasize skills, because the job description for which he’s applying at educorp calls for someone with strong office management and communication skills.Terry Robinson14 West Street, Apt. 2b, Hartford, CT, 45454  · (000) 999-9999 trobinson@emailclient.com  · Linkedin: www.linked.in.com/trobinsonProfessional experience The Forrest Group, Hartford, CT – Administrative Assistant,   February 2011 – PresentServed as primary administrative assistant and office manager for the sales gr oup, including direct secretarial support for the executive vice president.Ogilve Groves, New Haven, CT – Receptionist, May 2006 – January 2011As the front-office representative for a top advertising firm, handled correspondence and incoming phone calls, filing, training interns and junior staff, and coordinating schedules with clients and vendors.Skills summaryOffice management skills:Scheduling and coordinating meetings for senior managersMaking travel arrangements for team membersManaging travel and expense reports for team membersWorking independently with minimal trainingProject management skills:Spearheading the transition from a paper filing system to digitalManaging intern training programsCommunication skills:Managing correspondence for executives and senior managersCreating and distributing a company-wide newsletter to generate awareness of team accomplishmentsLiaising with a variety of clients, in-house teams, and vendorsMultilingual: English, French, Spani shComputer skills:Expert in the Microsoft office suiteCertified in QuickBooksProficient in social media and corporate communicationsEducation University of New Haven, New Haven, CT – Associate’s degree in business, 2006Both formats are similar, but allow the applicant to use more discretion in what he or she presents. You may have been taught that resumes should have a rigid format, but it’s not true- your experience isn’t one-size-fits-all, so why should your resume be?How to wrap up the resumeRegardless of what format you choose, there are important elements to make sure you’ve hit in your resume:Contact informationObjective (optional)Skills/certificationsWork historyEducationHow you structure those is largely up to you- you want your strongest points to show clearly and concisely, so that the reader can identify those qualities up front. If you wait until the interview to show off your skills, for example, you might never get to that stage. The best way to figure out what’s best for you is to look at lots of examples, to see what feels right for your level of experience.It’s important to find a balance between showing a stable work history (or volunteer, internship, or educational history) and emphasizing the skills you’ve learned along the way that will make you a great candidate for this job.And as always, proofread the heck out of your resume. Have someone else read it after you’ve come up with a draft, so that their fresh eyes might pick up on a typo or weak point that you didn’t see because you’re so familiar with the material.Go forth and revise, and good luck, current and aspiring administrative assistants!Interested?   apply here